Monthly Service Statistics Reporting

Reports are always due by the 10th of the month following services. Agencies are required to submit reports every month even if no food was ordered from OFB. The only exception is for those agencies who are only open seasonally; no reports are required during the off season.

If your pantry or food program is temporarily closed for the month and there are no service statistics to report, please either submit a blank report online noting the closure in the comments section, or email PAStats@oregonfoodbank.org to let us know about the closure. Otherwise, you will receive an email about your missing report for that month.

You may find it useful to set recurring calendar events for the 10th of every month so you don't fall behind on reporting. OFB does not currently send reminder emails prior to the submission deadline, but we will follow up if your reports are late.

You can submit reports here on the OFB Portal (the same place where food is ordered). Go to the Statistics tab to submit your monthly report.

For help with the following, please contact the Reporting Coordinator at PAStats@oregonfoodbank.org: 

• Agency login information
• General reporting questions and troubleshooting
• Help editing or deleting an incorrect or incomplete report
• Scheduling a brief training session on service statistics reporting

You are always welcome to contact PAStats@oregonfoodbank.org with questions or to receive help, but please do not send your reports here.

Fresh Alliance Reporting

Reports are always due by the 5th of the month after donations are received. You will receive a reminder email approximately 5 business days before the reporting deadline.

Please save a copy of the Fresh Alliance Reporting Template with Instructions (linked below). Completed reports should be emailed to RetailDonationData@oregonfoodbank.org **in Excel format**, not PDF please.

You are always welcome to contact RetailDonationData@oregonfoodbank.org with questions or to request support with the reporting process.